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voicemail pro and dns

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iComms

Technical User
May 15, 2012
51
GI
Hi All,

Voicemail pro stops from time to time and the only way to get it back is to restart DNS. Any ideas?

Rgds Tom
 
Helpful Member!(3) amriddle01 (Programmer)
16 May 12 6:15



May be DNS (not DHCP) in fact, one way to test this is to shutdown the MS DNS server, restart VM Pro and then restart MS DNS. If your server IS then working you need to reserve the IP office ports so Microsoft DNS can't grab them:

Start Registry Editor (Regedit.exe).
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

On the Edit menu, point to New, and then click Multi-string Value. There may be an entry already there, just modify it.

Right-click the new value, click Rename, type ReservedPorts, and then press ENTER.

Double-click the ReservedPorts value, type the range of ports that you want to reserve, and then click OK.

Add 50790-50801

Click OK.

Quit Registry Editor.

Restart your voicemail pro system (full reboot)... now your MS DNS will not try to grab ports that VM PRO needs to operate.

But in reality... Avaya tell you not to use the server you are for this very reason smile
thread940-1683281



 
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