Voicemail Pro 4.1.40 (IP office mode)

[mattKnight]

when you change your greeting it records the greeting as an intuity greeting

So when you access your greeting through *17, all sounds good, but when someone leaves you a message they get an old greeting


In the greeting folder I get

Matt.wav - my usual voicemail greeting and
Matt_1.wav - my new greeting (in intuity naming format)


Anyone else seen this one?

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[ThePhoneMn]

Log into your voicemail box, go to personal greetings and check the option "To activate a greeting...". Make sure you have the correct greeting activated.

 

[jamie77]

IP Office mode doesn't have this feature thePhoneMn. Only 1 greeting!

Matt the answer is: Use Intuity mode, it's obviously better!! It's not a log winded pain in the arse at all!!





(it's not too bad once you get used to it!)

I can test this on a 500 for you this week mate. I'll ring you on the moby once I have. Might be Tuesday.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[gknight1]

delete both of the greetings out of the account folder and then re-record.

 

[puregold]

Its a bug, i have raised it today.

As a temp measure you could always rename the wav file to be the correct name once it has been recorded. Pain in the butt however its a temp fix.

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor

 

[mattKnight]

Thanks PG

I figured it was....

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[jamie77]

I won't bother to play then.

Good old PG has all the answers!!!!!!!!!! ;-)

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[Darryn35]

I have just upgraded from 3.2 to 4.1 and have come across this problem. I plan on writing a little program to sit there and look for any <user>_1.wav files and copy them to <user>.wav.

 

[ECcableguys]

Darryn

just use a command line tool create a script to scan the local HD and rename the specified file in those folders or folder.

Marco
EC Enterprise Consultants
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