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Voicemail only delivered to email for just one user 1

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pdxmunkel

IS-IT--Management
Jul 8, 2007
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UMS is on in Avaya, UMS is on in Exchange, all my users get voicemails delivered to phone and exchange account EXCEPT one new user. She only gets the VM delivered to her email acct. Message does not show up in the VM Pro client from the admin side either.

Have turned off and on UMS in Exchange and Avaya IPOffice.
Have cleared acct in VM Pro.
Have rebooted phone system.
Have restarted VM services on VM server.

Been banging my head against the wall for 2 days now, any ideas appreciated. Thanks!
 
bumping this up for any new ideas, no one has been able to figure this one out... thanks!
 
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