Trying to add voicemail ext 202 to one of my 5330 ip phones. Mitel CX 3300. In Call Routing form there no entry for *202. So I can't reroute *202 to voicemail. How do I add *202 to the Call Routing form? What form do I use?
Are you trying to reroute an ext to the mailbox of another phone?
As an example.....if you have ext 100 and you want to reroute it to the mailbox of ext 200, create a nametag hunt group *200 and always reroute this to the voicemail hunt group, then give ext 100 a first alternative to *200
I got it. *202 was not listed in hunt groups. After I added *202 to hunt groups *202 showed up in call routing form. I then set it up like estensions and it worked fine.
Don't know why but that is the way the progamming of voicemail in my Mitel 3300 CX was done. I just copied the way it was done for other extensions. That's how the company that setup the system did it.
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