One of our phones is showing the voicemail light "stuck" on. The user checked and indicated there are no new messages. I was thinking of deleting and recreating the voicemail box as a last resort. Are there any other things that could cause the light to be on besides a new message? Is it possible to delete all messages in a user's voicemail with the maintenance console without deleting and recreating the voicemail box?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Voicemail light stuck on (TVA200/NCP1000)
- Thread starter bnishan
- Start date
Go to the phone with the Stuck Message waiting light.
Press the Intercom button.
Dial * 7 0 0 plus the extension number of that phone.
The light should go out.
Other extensions (as well as the VM System) can also activate the Message Waiting light, usually in error.
Press the Intercom button.
Dial * 7 0 0 plus the extension number of that phone.
The light should go out.
Other extensions (as well as the VM System) can also activate the Message Waiting light, usually in error.
- Thread starter
- #3
- Status
Similar threads
- Question