Voicemail Issue

[Mondas]

Hi,

Weird issue here. When we call our voicemails it usually logins into our mailboxes and gives us our voicemails. When we tried this morning it says “welcome to avaya ip office for help at any time press *4”

does anyone have any idea what has happened and how we can fix?

thanks

Mark

 

[Okkie26]

VM switched from IP Office mode to Intuity mode?

 

[Mondas]

amazing. many thanks