Voicemail is full and cannot leave a message. But the voicebox is empty.

[craigliu]

We use SX 200ICP and MiTel 4150 in frontdesks. In the after working time, when a caller calls our frontdesk, then the call is forwarded to night message, then forwarded to voicemail box to leaving a message. Then the caller hear that "Voicebox was full" and cannot leave any message.

I have checked the voicemail box, it is empty. I can leave a message by directly dialing the voicemail box.

Please help me to fix this problem. Any suggestions are welcome. Thanks.

 

[kwbMitel]

go to form 50 and view the mailboxes

look for any mailboxes that are full (such as Mailbox Zero)

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What's most important is that you realise ... There is no spoon.

 

[craigliu]

In Form 50, MAX is 30. DEL, NEW, OLD are all empty.

 

[craigliu]

In Form 50, MAX is 30. DEL, NEW, OLD are all empty. This is also where I think it is strange.