I have an exported station with a cov p to a cov ans group.
Example: EXT:1234 w/cov p 1 to a cov ans group that is set up to cover point 1: c23, cover point 2: c24, & cover point 3: h99.
The manager of this group wants his EXT:4567 to have a voicemail bailout of above EXT:1234.
I set it up in the voicemail profile under "covering extension" entering the EXT: 1234 however it's not working. I am testing it, and calling his voicemail and when I hear his greeting, press 0, I hear the transfer and the recorded name for x1234, THEN "please wait, line busy to request another transfer press *t or leave a message for...."
What am I missing, can you not use a vm bail out to an exported line?
I am new at this so thoughts/helps are appreciated. Thank you.
Example: EXT:1234 w/cov p 1 to a cov ans group that is set up to cover point 1: c23, cover point 2: c24, & cover point 3: h99.
The manager of this group wants his EXT:4567 to have a voicemail bailout of above EXT:1234.
I set it up in the voicemail profile under "covering extension" entering the EXT: 1234 however it's not working. I am testing it, and calling his voicemail and when I hear his greeting, press 0, I hear the transfer and the recorded name for x1234, THEN "please wait, line busy to request another transfer press *t or leave a message for...."
What am I missing, can you not use a vm bail out to an exported line?
I am new at this so thoughts/helps are appreciated. Thank you.