A heads up, I'm not a phone guy so all of my knowledge is from googling Nortel systems.
Someone did something over the weekend and locked the mailboxes. I did the usual feature 983 and reset the password but the office manager said that something wasn't the same.
She said that usually they'd hit the VM button and just dial a 4 digit password and get right in, now its saying LOG: and you have to dial the VM extension PLUS the password (eg: 490000).
What would have caused this and how can I get it back to the way it was before?
Someone did something over the weekend and locked the mailboxes. I did the usual feature 983 and reset the password but the office manager said that something wasn't the same.
She said that usually they'd hit the VM button and just dial a 4 digit password and get right in, now its saying LOG: and you have to dial the VM extension PLUS the password (eg: 490000).
What would have caused this and how can I get it back to the way it was before?