Voicemail backdoor?

[chancal]

Can someone please explain the logic of this programming?
8401 points to my mermail i know.
1) i just cant figure out what the 7xxx numbers are after each key 00 acd 8401.
2)why an SCN on key 01 to yet another set of 7xxx numbers?
3)it has something to do with my vm channels right? ie 6 channels?
4) also what kind of ACD is this? i printed out ACDN 8401 but cant differentiate this from say a NFCW to another number ACD.

thank you

REQ PRT
TYPE:
TYPE TNB
TN 10
CDEN
CUST
DATE
PAGE
DES

DES MMAGT1
TN 010 0 00 00
TYPE 2008
CDEN 8D
CUST 0
KLS 1
FDN
TGAR 0
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
CLS CTD FBD WTA LPR MTD FND HTD ADD
MWD RMMD SMWD AAD IMA XHD IRD NID OLD VCE
POD DSX VMA CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID MSID BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID AHD
DDGA NAMA
EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 8401 0 7830
AGN
01 SCN 7800 0 MARP
02 MSB
03 NRD
04 RLS
05 RLS
06 TRN
07 AO3
DATE 19 JUN 2009

DES MMAGT2
TN 010 0 00 01
TYPE 2008
CDEN 8D
CUST 0
KLS 1
FDN
TGAR 0
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
CLS CTD FBD WTA LPR MTD FND HTD ADD
MWD RMMD SMWD AAD IMA XHD IRD NID OLD VCE
POD DSX VMA CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID MSID BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID AHD
DDGA NAMA
EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 8401 0 7832
AGN
01 SCN 7802 0 MARP
02 MSB
03 NRD
04 RLS
05 RLS
06 TRN
07 AO3
DATE 19 JUN 2009

DES MMAGT
TN 010 0 00 02
TYPE 2008
CDEN 8D
CUST 0
KLS 1
FDN
TGAR 0
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
CLS CTD FBD WTA LPR MTD FND HTD ADD
MWD RMMD SMWD AAD IMA XHD IRD NID OLD VCE
POD DSX VMA CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID MSID BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID AHD
DDGA NAMA
EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 8401 0 7834
AGN
01 SCN 7804 0 MARP
02 MSB
03 NRD
04 RLS
05 RLS
06 TRN
07 AO3
DATE 19 JUN 2009

DES MMAGT3
TN 010 0 00 08
TYPE 2008
CDEN 8D
CUST 0
KLS 1
FDN
TGAR 0
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
CLS CTD FBD WTA LPR MTD FND HTD ADD
MWD RMMD SMWD AAD IMA XHD IRD NID OLD VCE
POD DSX VMA CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID MSID BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID AHD
DDGA NAMA
EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 8401 0 7831
AGN
01 SCN 7801 0 MARP
02 MSB
03 NRD
04 RLS
05 RLS
06 TRN
07 AO3
DATE 19 JUN 2009

DES MMAGT
TN 010 0 00 09
TYPE 2008
CDEN 8D
CUST 0
KLS 1
FDN
TGAR 0
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
CLS CTD FBD WTA LPR MTD FND HTD ADD
MWD RMMD SMWD AAD IMA XHD IRD NID OLD VCE
POD DSX VMA CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID MSID BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID AHD
DDGA NAMA
EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 8401 0 7833
AGN
01 SCN 7803 0 MARP
02 MSB
03 NRD
04 RLS
05 RLS
06 TRN
07 AO3
DATE 19 JUN 2009

DES MMAGT
TN 010 0 00 10
TYPE 2008
CDEN 8D
CUST 0
KLS 1
FDN
TGAR 0
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
CLS CTD FBD WTA LPR MTD FND HTD ADD
MWD RMMD SMWD AAD IMA XHD IRD NID OLD VCE
POD DSX VMA CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID MSID BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID AHD
DDGA NAMA
EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 8401 0 7835
AGN
01 SCN 7805 0 MARP
02 MSB
03 NRD
04 RLS
05 RLS
06 TRN
07 AO3
DATE 19 JUN 2009


NACT ****
>
OVL000
>ld 23
ACD000
MEM AVAIL: (U/P): 1207493 USED U P: 108537 60225 TOT: 1376255
DISK RECS AVAIL: 427
ACD DNS AVAIL: 291 USED: 9 TOT: 300
REQ prt
TYPE acd
CUST 0
ACDN 8401

TYPE ACD
CUST 0
ACDN 8401
MWC YES
IMS YES
CMS YES
IMA YES
IVMS YES
EES NO
VSID 9
MAXP 6
SDNB NO
BSCW NO
ISAP NO
AACQ NO
ALOG YES
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW 0
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK

 

[1norteltech]

The 7xxx on key 0 acd is the agent id and the scn (single call non-ringing) 7xxx is probably for making outgoing calls from the set.

 

[1norteltech]

Sorry should have looked closer. They look like the Meridan Mail agent sets. One for each channel.

 

[DFKSydney]

This is an ACD group used for the voicemail..... could be either MerMail or Call Pilot (althought CP would show the agents aquired).

The Key 0 is for the incoming calls to the mail.

Key 1 (the SCN) is for the mail to make calls out eg: external notification).

The minor keys such as MSB and NRD are used by the mail generally for maintenance purposes. The mail basically mimics a 2008, so "button pushing" is not a problem.

To access the mail, you would either call or forward to the ACDDn (8401). However is the mail goes off line etc and no agents are "logged in" the NCFW would then come into play. This can be set to go to the attendant another hunt/acd etc. It is not mandatory to use it, but basically it can keep some form of message taking going.