voice-port problem

[marsss]

Hello, I'm getting a weird problem with my cisco 3640.

I have some voice link between that Cisco 3640 and Cisco 3620.

What happening, is when the link between these 2 router go down, some interface get stuck in a wrong status and stick with it when the link is back up. Each time that link go down, i have to go manualy in Cisco 3640 and do a shutdown on one voice-port to reset it.

It look like this when it s bug :

ro3640-sdo-1#show voice call sum
PORT CODEC VAD VTSP STATE VPM STATE
============ ======== === ==================== ======================
1/0/0 g729br8 y S_CONNECT FXOLS_OFFHOOK
1/0/1 g711ulaw n S_CONNECT FXOLS_CONNECT
1/1/0 g729br8 y S_CONNECT FXOLS_OFFHOOK
1/1/1 - - - FXOLS_ONHOOK
2/0/0 g711ulaw n S_CONNECT FXOLS_OFFHOOK
2/0/1 - - - FXOLS_ONHOOK

What is even more weird, is all voice-port use g729br8 codec. Seeing g711ulaw codec is totaly out of normality.

Here a exemple of the config

voice-port 1/0/0
input gain 6
echo-cancel coverage 16
no comfort-noise
cptone CA
connection plar 802
!
voice-port 1/0/1
input gain 6
echo-cancel coverage 16
no comfort-noise
cptone CA
connection plar 900
!
voice-port 1/1/0
input gain 6
echo-cancel coverage 16
no comfort-noise
cptone CA
connection plar 700
!
voice-port 1/1/1
input gain 6
echo-cancel coverage 16
no comfort-noise
cptone CA
connection plar 600
!
voice-port 2/0/0
input gain 6
echo-cancel coverage 16
no comfort-noise
cptone CA
connection plar 2930000
!
voice-port 2/0/1
input gain 6
echo-cancel coverage 16
no comfort-noise
cptone CA
connection plar 2930001
!
dial-peer cor custom
!
!
!
dial-peer voice 100 pots
destination-pattern 801
port 1/0/0
!
dial-peer voice 150 voip
destination-pattern 802
session target ipv4:192.168.47.254
dtmf-relay cisco-rtp
req-qos controlled-load
acc-qos controlled-load
codec g729br8
ip precedence 5
!
dial-peer voice 2 pots
destination-pattern 901
port 1/0/1
!
dial-peer voice 3 voip
destination-pattern 900
session target ipv4:192.168.47.254
dtmf-relay cisco-rtp
req-qos controlled-load
acc-qos controlled-load
codec g729br8
ip precedence 5
!
dial-peer voice 4 pots
destination-pattern 701
port 1/1/0
!
dial-peer voice 5 voip
destination-pattern 700
session target ipv4:192.168.47.254
dtmf-relay cisco-rtp
req-qos controlled-load
acc-qos controlled-load
codec g729br8
ip precedence 5
!
dial-peer voice 8 pots
destination-pattern 601
port 1/1/1
!
dial-peer voice 9 voip
destination-pattern 600
session target ipv4:192.168.47.254
dtmf-relay cisco-rtp
req-qos controlled-load
acc-qos controlled-load
codec g729br8
ip precedence 5
!
dial-peer voice 12 pots
destination-pattern 9
port 2/0/0
!
dial-peer voice 13 voip
destination-pattern 2930000
session target ipv4:192.168.47.253
codec g729br8
ip precedence 5
!
dial-peer voice 14 voip
destination-pattern 2930001
session target ipv4:192.168.47.253
codec g729br8
ip precedence 5
!
dial-peer voice 16 pots
destination-pattern 8
port 2/0/1

Any tip to fix this?

 

[marsss]

No one have idea why voice-port get stuck in a bad state after comunication shutdown between router?

 

[jneiberger]

What IOS are you running? Have you checked the Software Bug Toolkit for relevant bugs?

 

[marsss]

IOS (tm) 3600 Software (C3640-JK8S-M), Version 12.2(19b), RELEASE SOFTWARE (fc3)

IOS (tm) 3600 Software (C3620-JK8S-M), Version 12.2(16f), RELEASE SOFTWARE (fc1)


How "Software Bug Toolkit for relevant bugs" work excatly?

 

[jneiberger]

If you have CCO access, go here to look for software bugs in Cisco gear:

http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl

 

[jneiberger]

I just did a quick look and saw that there are a LOT of voice-related bugs in those versions of 12.2, especially 12.2(16f). I would suggest that you upgrade to the latest release, 12.2(31), and see if this problem goes away.

 

[marsss]

Ok thx alot. I ll look ahead to upgrade these IOS

 

[marsss]

I did found my way to "IOS Upgrade Planner". I have no problem to choose my cisco model (3640 or 3620) then IOS release (12.2(31)), but I m realy confuse about the feature set I have to get

ENTERPRISE PLUS
ENTERPRISE PLUS IPSEC 3DES
ENTERPRISE PLUS IPSEC 56
ENTERPRISE PLUS/H323 MCM
ENTERPRISE/FW/IDS PLUS IPSEC 3DES
ENTERPRISE/FW/IDS PLUS IPSEC 56
ENTERPRISE/SNASW PLUS
ENTERPRISE/SNASW PLUS IPSEC 3DES
ENTERPRISE/SNASW PLUS IPSEC 56
IP
IP PLUS
IP PLUS IPSEC 3DES
IP PLUS IPSEC 56
IP/FW/IDS
IP/FW/IDS PLUS IPSEC 3DES
IP/FW/IDS PLUS IPSEC 56
IP/H323
IP/IPX/AT/DEC
IP/IPX/AT/DEC PLUS
IP/IPX/AT/DEC/FW/IDS PLUS
SERVICE PROVIDER SSH 3DES
SERVICE PROVIDER WITH PT/TARP

How can i figure it from IOS currently running in my router?

 

[jneiberger]

Do a "show version" and let us know what image is currently running on these routers.

 

[KiscoKid]

From one of your previous replies, your current IOS is Enterprise Plus with IPSEC 56 bit.

Therefore try downloading the ENTERPRISE PLUS IPSEC 56 feature pack.

 

[marsss]

Cisco 3640

Cisco Internetwork Operating System Software
IOS (tm) 3600 Software (C3620-JK8S-M), Version 12.2(16f), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Wed 14-Jan-04 19:23 by kellmill
Image text-base: 0x60008930, data-base: 0x61588000

ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE (f
c1)

ro3620-outard-1 uptime is 3 hours, 54 minutes
System returned to ROM by power-on
System image file is "flash:c3620-jk8s-mz.122-16f.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco 3620 (R4700) processor (revision 0x81) with 60416K/5120K bytes of memory.
Processor board ID 30609480
R4700 CPU at 80Mhz, Implementation 33, Rev 1.0
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
TN3270 Emulation software.
2 FastEthernet/IEEE 802.3 interface(s)
4 Voice FXS interface(s)
DRAM configuration is 32 bits wide with parity disabled.
29K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)

Configuration register is 0x3922

Cisco 3620

Cisco Internetwork Operating System Software
IOS (tm) 3600 Software (C3640-JK8S-M), Version 12.2(19b), RELEASE SOFTWARE (fc3)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Wed 14-Jan-04 01:06 by yiyan
Image text-base: 0x60008930, data-base: 0x615A0000

ROM: System Bootstrap, Version 12.1(17r) [cmong 17r], RELEASE SOFTWARE (fc1)

ro3640-sdo-1 uptime is 1 week, 6 days, 6 minutes
System returned to ROM by reload
System restarted at 14:26:50 EST Wed Nov 9 2005
System image file is "flash:c3640-jk8s-mz.122-19b.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco 3640-A (R4700) processor (revision 0x00) with 60416K/5120K bytes of memory
.
Processor board ID 29853297
R4700 CPU at 100Mhz, Implementation 33, Rev 1.0
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
TN3270 Emulation software.
2 FastEthernet/IEEE 802.3 interface(s)
6 Voice FXO interface(s)
DRAM configuration is 64 bits wide with parity disabled.
123K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

Also have a Cisco 2610

Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-IS-M), Version 12.2(24a), RELEASE SOFTWARE (fc3)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Fri 28-May-04 20:34 by pwade
Image text-base: 0x8000808C, data-base: 0x8111AD78

ROM: System Bootstrap, Version 11.3(2)XA4, RELEASE SOFTWARE (fc1)

ro2610-outard-1 uptime is 3 hours, 55 minutes
System returned to ROM by power-on
System image file is "flash:c2600-is-mz.122-24a.bin"

cisco 2610 (MPC860) processor (revision 0x202) with 45056K/4096K bytes of memory
.
Processor board ID JAD03390666 (4186591066)
M860 processor: part number 0, mask 49
Bridging software.
X.25 software, Version 3.0.0.
1 Ethernet/IEEE 802.3 interface(s)
2 Voice FXS interface(s)
32K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

I did read some and saw some stuff speaking about router memory, would these router have enought memory if i upgrade these IOS?

THx again

 

[jneiberger]

I didn't check, but you shouldn't have a problem with memory since you're not upgrading to a new major release or new feature set. You're really just getting cumulative bug fixes by moving to the latest release in the train.

 

[marsss]

Do IOS upgrade give some trouble with current configuration, such I need to fix some stuff after upgrading (even worst re-program everything) ?

Thx again for help btw, much apprecied

 

[jneiberger]

Just make sure you save your configuration ("copy run start") before you do the upgrade. You'll probably want to look for the software image upgrade instructions on Cisco's website before you begin. It's pretty simple but there are a couple of things you'll need to know.

Again, you're really just getting bug fixes, not new features, so your configuration won't change.