Voice Mails skipping/jumpy ---- IP OFFICE v7 Voicemail Pro 1

[cjjones1100]

Our staff has been forwarding me voicemails that are jumpy/skipping so information is missing. Usually it is only a 1/2 second to a second but it happens alot during the caller's return phone number. Anyone have any thoughts? Anymore info that would help?

Thanks

 

[EmuDan]

I have an issue with Voicemail Pro 7.0(35) doing something similar. It is doing this with greetings and prompts. It doesn't matter if it is a pre-recorded greeting or a system prompt. It has done this on two different Windows VM Pro servers.

Dan

When in doubt, just keep upgrading! LOL

 

[hairlessupportmonkey]

given the machine hosting VM Pro a reboot?

ACSS - SME
General Geek

 

[Gus63]

I have had the same problem. I found the PC was stalling and needed to add memory to the motherboard.

 

[EmuDan]

One machine has 2GB, the other has 8GB. We've tried both 7.0(32) and 7.0(35) now with the same issue.

Dan

When in doubt, just keep upgrading! LOL

 

[tlpeter]

Try 7.0.28

But i have seen issues where the VMPro client was running while a message was recorded.
This caused to stall the whole server although it looked like everything else went fine.
It sounds a bit like this issue.
So did you leave the client running on the server?
If yes then don't and try again.


BAZINGA!

I'm not insane, my mother had me tested!

 

[EmuDan]

Installing 7.0(32) on another machine fixed the issue.

Dan

When in doubt, just keep upgrading! LOL