voice mail

[atbw3]

we have mini callpilot.the ACD IS 7000.
WHEN SOME TRAMNSFARE TO ANY EXTENSION THROUGH 7000I GOT THIS ERROR ON THE MANT.SCREEN

UG4231 + 106D4EA8 10311644 10311138 10312EA2 10312BD2
BUG4231 + 103164FE 1031271A 103124BE 1030F098 1030D8FE
BUG4231 + 10890A18 102F3D68 102F07A4 102F25A6 102F20BE
BUG4231 + 102EDA04 102ED264 102EC8D4 105D5C72 105D52CA
BUG4231 + 105D25C0 105CD584 105C8540 10F65ADA 10F6560A
BUG4231 + 10F65520 10F64CBA 10F5FFC8 10F598BE
err bug4231
>

BUG4231
SETLAMPSTATE: SSDKEY passed is greater than the sets last key.

Severity: Minor

ANY EXPLAIN FOR THIS ERROR PLS.

REGARDS

 

[johnpoole]

are your interface set built right?

DES  CP
TN   056 1 00 00
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN
TGAR 1
LDN  NO
NCOS 3
SGRP 0
RNPG 0
SCI  0
SSU
XLST
SCPW
CLS  UNR FBD WTA LPR MTD FND HTD ADD HFD
     MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
     POD DSX VMD MMA CMSD SLKD CCSD SWD LND CNDD
     CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
     ICDD CDMD LLCN MCTD CLBD AUTU
     GPUD DPUD DNDD CFXD ARHD FITD CNTD CLTD ASCD
     CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
     DDGA NAMA
     DRDD EXR0
     USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
HUNT
PLEV 02
SPID NONE
AST
IAPG 0
AACS YES
ACQ  AS: TN
ASID 31
SFNB  1  2  3  5  6  9  10  11  12  13  15  16  17  18  19  21  22  23
SFRB
USFB  1  2  3  4  5  6  7  8  9  10  11  12  13  14  15
CALB  0  1  2  3  4  5  6  7  8  9  10  11  12
FCTB
ITNA NO
DGRP
PRI  01
MLWU_LANG 0
DNDR 0
KEY  00 ACD 8025000 0  8000000
         AGN
     01 SCN 8048000 0     MARP
     02 MSB
     03 NRD
     04 TRN
     05 AO3
     06
     07
DATE  1 JUL 2005

if so check your dep list

john poole
bellsouth business
columbia,sc

 

[atbw3]

Dear John

the type wich i programmed is 2616 , because i want to program key 16 as MWK 7000.do i have to program CDN and what for ? following what i have done :

REQ prt
TYPE acd
CUST 0
ACDN

TYPE ACD
CUST 0
ACDN 7000
MWC YES
IMS NO
MAXP 6
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
POSP
ICDD NO
NCFW 0
FNCF NO
CWTT NONE
HMSB YES
ACPQ NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR YES
TRDN NONE
OBSC NO
OBPT 5

and 4 agents :

TN 004 0 00 00
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS CTD FBD WTA LPR MTD FND HTD ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CNTD CLTD ASCD
ABDD DELD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXA FTTC DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
HUNT
CSDN
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
DTMK
KEY 00 ACD 7000 0 5701
AGN
01 SCR 5801 0 MARP
02 AO3
03 TRN
04 NRD
05 MIK
06 MCK
07
08
09
10
11
12
13
14
15


AND ON THE OTHER EXTENSION AS FOLLOW:




DES TEST
TN 003 0 00 00
TYPE 3904
CDEN 8D
CUST 0
FDN 7000
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 8
SCI 0
SSU
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 3
CLS TLD FBA WTA LPR PUA MTD FNA HTD ADD HFA GRLA CRPD STSA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POA DSX VMD CMSD SLKD CCSA-CSI SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUA DNDA CFXA ARHD CLTD ASCD
ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
RCO 0
HUNT
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 MCR 432 0 MARP
01 MCR 432 0
02 SCU 0002
03 ADL 16
04 SCR 222 0 MARP
05 SCR 420 0
06
07
08
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 16 444
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31


Atef
BTC JORDAN

AMMAN

 

[jumpinjackflashr]

Your voicemail ports should be 2008 sets like John posted. Out your ports and build them as 2008s with the following class of service: FLXA VCE WTA CNDA DNDD
I think your problem is the wrong set type.