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Voice Mail Systems - Differences

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tcwinont

Technical User
Aug 9, 2003
124
CA
I have a Startalk 4-port system in my office and am working what the differences in this system and the 'newer' system, Star Talk Flash would be?

Thanks.
 
Fbigson:

I was referring to the Startalk Flash, the 'solid state' system with PCMCIA cards for add-ons. I have a very ancient Startalk system, basically a PC without a monitor but with a hard drive and a 5-1/4" floppy drive! This thing must be at least 12-15 years old and past its prime. I was thinking, heaven forbid, when this machines dies, what should I be looking for and what 'newer' features, abilities, etc. would some of the newer systems, like the Flash and Call Pilot would have.

Thanks.
 
I would suggest getting a call pilot 150. You can do different things like call record and unified desktop messaging. You also can set it up on your network and administer it through a gui interface. If you need any info on anything, VM or phone system you can e-mail me and I will e-mail the info back to you.
fgibson@swcentury.com
 
The weakest link on the old Startalk is the SCSI hard drive. You can easily find one on Ebay or elsewhere on the net for around $110. I suggest that you make a config backup before your drive starts to fail though
Regard
 
Dear tcwinont:

Call Pilots only work on MICS and CICS R4.1 and later.
It will NOT work on 824DS even at the latest DR5.1.

Either get a Flash R1.7 or earlier, or upgrade your KSU to MICS if you really want a Call Pilot. Call me a curmudgeon but when you finally get unified messaging working, you (or your users) will probably hate it.

Your best option is buying a backup drive for your Startalk. Most people making the drives make them the latest 2.04L and 1300 minutes.
 
Stratagydk:

Ah, guess what happened over the weekend? The hard drive isn't necessarily dead but my startalk is now not working. I can hear the drive spinning up but it cycles down a little bit than spins right back up, not very abruptly but ever so slightly that I can hear it (other than the power fan). I had a installer come and look at it and he's under the opinion that it is the hard drive.

Can I get any leads on where to find a replacement drive? Can I find use a spare small sized SCSI hard drive rather than the original drive and load up the software?

Thanks for any help.
TCWINONT
 
Go on eBay and search for "norstar startalk".

Your best bet for an upgrade is to go with an upgrade bundle with a new MICS and CP150. All you need the is line cards and re-programming.

Watch out for that Power supply. I had one of those go on one of our clients. Luckly I had a spare :)
 
Definitely sounds like the hard drive has crashed. Beware of hard drives bought on eBay. They may be pulls out of service with limited service life. Also make sure you get a warranty on the drive and at least some minimal tech support if needed. Those $110 hard drives can cost you a lot more than that in wasted time and aggravation.

Brian Cox
 
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