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voice mail question

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rjbied

Technical User
Apr 20, 2009
23
US
Nortel 824 w/ DR5 and Startalk Flash v1.44 - Is it possible to manually transfer call to extension and have it go to voice mail (if extension does not answer) without using VM transfer feature or if extension is not set to forward to VM? If call is answered via AA, it seems to work, but not with a manually transferred call. Thank you.
 
Yes set Forward no answer to number of rings and main DN of the VM, has to be lower than transfer recall and DRT # of rings.
 
Not sure where FNA is set, but to answer second part of question, call will ring back to extension that initially tried to transfer call.
 
Found it. This forum rocks! Thank you.
 
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