harsh1989
Technical User
- Dec 13, 2013
- 31
Hello,
We have 16 voicemail pro ports licenses, does it mean on if 16 customers call on the same time or if 16 customers are hearing the IVR. The 17th customer cannot get through the IVR.
If yes where does the call go? There is no fallback configured. Which huntgroup it will automatically flow?
We have 16 voicemail pro ports licenses, does it mean on if 16 customers call on the same time or if 16 customers are hearing the IVR. The 17th customer cannot get through the IVR.
If yes where does the call go? There is no fallback configured. Which huntgroup it will automatically flow?