Voice mail Lite problem 2

[avayacy]

Hi,

We recently moved a client's system to their new premises. The client currently has a 406 V1 release 3.2.69 and 3 digital exp modules also upgraded to the 3.2.69 release. The client uses voice mail lite also release 3.2.69. In their old office the voice mail was working perfectly. In their new ones all ext when trying to access their voice mail they get a message: "remote support has not been configured for this mail box". I reinstalled voice mail lite, but the problem persists. IPs and everything else on their network has remained the same. Any help would be appreciated. Thx

 

[TomMills]

They need source numbers, or access codes configured on the mailbox.

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[avayacy]

Thx I will try it as soon as possible.

 

[TomMills]

you're welcome.

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[hairlessupportmonkey]

yikes - a star for answering "IP Office for dummies" questions?

sheesh!

;-)

 

[Westi]

hairysupportmonkey = shameless star fisher?
here have one too

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[TomMills]

hsm, i think the star was for the tolerance

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[hairlessupportmonkey]

hahahah!