Voice Mail Light

[CyberWorld]

Hi Again Guys,

I have an option 61-81 system. I have a end user
stating she is not getting a voice mail light.

We have an octell voice mail. This is an ACD set By the Way. we also use genisus system.

I changed her phone just to test the lamp, I also
tried to turn it on via my phone with the Msg Indic key.

she does not even get a message flashing on her message key.
yet there are messages in her mail box.

yes i check programing and it looks like nothing was changed

Can you point me in the right direction, PBX side error or Octell error ?

Steve

BTW: thanks for all the help on my Trace call problem.

 

[CyberWorld]

I fixed it but thank you anyway

Someone built a analog line with the same DN and did not change the cls on it. analog takes control over digital for some reason.

anyway it works now

 

[johnpoole]

the phone with the marp controls features for that set, cls lpa turns on lamp on a analog phone and you can't turn on stutter to a digital set

john poole
bellsouth business
columbia,sc