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Voice mail at end of Line Group

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rickshaw99

IS-IT--Management
Nov 12, 2004
1
US
How do you get the call to go to a specific voice mail account on Unity at the end of the Line Group, if nobody picks up? I have the hunt pilot to hunt group with the line group configured. I have the DN associated with the line group. I can not get the call to go to a specific voice mail on Unity. I am using CCM 4.0.

Thanks
 
I realize that this was posted this some time ago, but I thought since there were no replies I'd post one in case anyone else is trying to find the same answer. What we do to send a call to a specific mailbox at the end of a line group is create the route/hunt list to have the line group first, then the Unity answer ports line group second. Whatever your route pattern number is that puts the call into the line group, that's what is received by Unity in this scenario. Create a direct call routing rule and point it to whatever subscriber you'd like. Hope this makes sense.
 
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