Voice bad quality B169 analog conference phones 1

[boygie10]

Guys

I have current issues with b169 analogue conference phones.
Every time they have a conference, they are experiencing bad voice quality and echoes.

We could disregard the trunk issue, however , is there still anything to check?

they mentioned to remove the echo cancellation?

appreciate your help

Pedro

 

[SureshGanti]

Hi Boygie,

I believe B169 phone is wireless phone as per the below URL

https://www.avaya.com/en/documents/avaya-b169-wireless-conference-phone-sme7566.pdf

I could be wrong.

You can still check the FW version of B169 phones you are using and try upgrading them and since its Wireless, I would suggest having a good check with your Network folks about this issues.

Thanks
Ganti