Vodavi STS ext. 109 keeps calling operator attendant Ext. 100

[telemarksman]

Randomly Ext. 109 seems to be calling the in house operator ( Ext. 100)
Any thoughts??
Thank you in advance!!


alwayslearning

 

[mforrence]

I'd suspect dirty buttons. Swap with another working phone and see if the trouble moves with the phone.

Mike Forrence

http://www.goteamvox.com

 

[telemarksman]

They put in a new phone, same problem.

alwayslearning

 

[mforrence]

Well, I'd then swap port, as that's all there is. Depending on model/version of the system,you may or may not be able to retain the extension 109 number. There is nothing in config that would cause a phone to randomly place a call without user action, so if that is really what is happening, issue may be a harbinger of things to come.

Mike Forrence

http://www.goteamvox.com

 

[telemarksman]

Seems cable run on outside of building had sun damage and then rain seeped in.
I ran new cable and installed weather proof box at splice point.
We shall see, but all should be well.

alwayslearning