Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Vodavi Starplus STS call recall ring back delay

Status
Not open for further replies.

cvk5771

Technical User
Jul 26, 2013
19
US
We have client who just got their Vodavi Starplus STS repaired. After putting a client on hold, the phone rings back after 60 seconds. They would like that time lengthened. Is that possible and what programming setting needs to be changed? Thanks in advance (we are principally Avaya tech who inherited this client).
 
SOLVED - Page 2-164 of STS Programming and Operation Manual

System Hold Recall Timer
Description
The System Hold Recall Timer determines the time before a call placed on System Hold recalls
the station placing the hold. If unanswered by that station, the call recalls the attendant.
The System Hold Recall Timer setting is variable from 000-300 seconds. An entry of 000
disables the timer and there is no recall.
Programming Steps
1. Press the SYSTEM HOLD RECALL TIMER flexible button (FLASH 01, Button #1).
2. Enter a valid number on the dial pad that corresponds to 000-300 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … System Hold Recall Timer is set for 60 seconds.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top