VMS how do I add new extensions

[messro]

just added a esi card, i don't have software for vms, can the vms be access by dtmf to add subscribers?

 

[DrVuDu]

What voicemail package do you have. Inmail, ActiveVoice, AD series, Call Express, Unity, Octel?

Regards,

Dr VuDu

 

[messro]

thanks for the reply, i don't know what package it is. i am a vodavi vendor so the nec is new. i have purchased all of the manuals but the vms.

how do i determine which package?

thanks.

 

[DrVuDu]

if a card in the system is providing the VM. I can be a InMail, AD series, or an old Activevoice, if its External then the others as well as the AD-64 and up. I suspect that its a Card VM being an ESI card that your installing. if so what is the card part number.

Regards,

Dr VuDu

 

[grh959]

Yes you can. You mention you have installed an ESI Card I am assuming it is an IPK or IPK2.

Dial the VM pilot number then dial 9632 when the auto attendant answers. Press "0" for manager. Post back if you have problems.