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VMS 4 Locks up

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jsaad

IS-IT--Management
Jun 20, 2002
1,396
US
I have an NEC Electra Elite 192.

Our VMS 4 voicemail locks up every day. Our solution has been to reset the phone system (power on/off).

What is wrong with the voicmail. What should we do?
 
i have cosessions, a couple other questions:

1) how do i disable the INTERVIEW box. For some reason it is automatically playing after the night greeting.

2) When I log into the system manager box, it is telling me I have a fax message. How do I disable the fax box.

3) During the night greeting, if the user does not press anything, i need the call to go general mailbox . How do I do that?



 
1>you can't delete the interview box ($pm i think). but in the transaction boxes go to $greeting on the right side it has the $pm chance this to something else

2>in the easy made apps screen (ctrl-a) page 6 i think. look towards the bottom. if it has cng in the startup delete it (only the cng part if there's more!). this will stop the vm from looking for faxes! only do this if you are sure that you don't need the fax part of the vm

3>what's your general mailbox? kinda goes back to the $greeting and the interview box thing
 
i delete CNG but it comes back. i get a message that says changes will be saved after restarting application?

what do i do?
 
okay i fixed the CNG issue.

BIG QUESTION, I've swapped out the VMS that was locking up for an FMS. NOW the FMS locked up!

What problem do I have? What should I check, what do I need to do?
 
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