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VmPro limit

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Kkiyuu

IS-IT--Management
Mar 14, 2010
16
ES
Hi!

One question.

I have licensed VMPRO with 4 channels and I have several modules and start points.

¿Can I limit the number of channels will be use one module?

Thanks a lot.
 
How are you using the module?

Goes the ICR directly to a module?
Are you using SIP?


Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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No.

The installation is very simple. Imagine, I have 2 modules and my idea is use 2 channels with one module and the rest 2 for the other module.

My problem is the first module have more traffic and sometimes its using the 4 ports.

How is the best way to test first to enter the call to VMPRO if all the ports are running?.

Best regards.
 
Yes ok, but how is a call send to the Module?

Does it dial an external number, or do internal users dial a shortcode?
If you're using SIP the you can put that on 1 channel, or like TheTaker says use the Q of a HG to limit the calls.
It all depends on how you've set it up and use it.

More info needed!

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
Sorry.

No using SIP lines. Only use VMPRO for incoming calls (external numbers).

WIth this information you can help me about:
- Can I create a module that this use only 2 VMPRO ports?.
- How is the best way to test if all the 4 VMPRO porta re in use?

Thanks for your help.

 
Create a phantom user with a fwd unconditional to a shortcode (your module)
Create a HG put in the phantom user and put the Queue limit to 1.

Turn VM on, on the HG, in VMPro connect the start point to a disconnect or whatever. So now the second call goes to VM if the Q-limit is set to 1.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
I am trying this solution and it seems not runs. I need use only 2 ports than the 4 licensed in VMPRO.

Thanks four your time.
 
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