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VMPro IVR set-up
- Thread starter sumsumpin
- Start date
You could try using Kyles (Kholladay) standard base config to get an idea of how call flows / trees work in VMP.
setting up IVR and such is covered in any 484/advanced course.
-Austin
ACE: Implement IP Office
setting up IVR and such is covered in any 484/advanced course.
-Austin
ACE: Implement IP Office
- Thread starter
- #3
You usually can schedule them with Avaya learning partners.
There's Innovatia, Catalyst, and few others I cannot think of off the top of my head. I've taught them for various companies.
Not sure where you are located, but Innovatia has one in Houston TX the first week of feb as well as a few others in march and june in various places.
Here is their Avaya course catalog:
Just FYI there are a few examples of IVR/DB within the voicemail pro help. Just go to help, contents, and search for IVR.
-Austin
ACE: Implement IP Office
There's Innovatia, Catalyst, and few others I cannot think of off the top of my head. I've taught them for various companies.
Not sure where you are located, but Innovatia has one in Houston TX the first week of feb as well as a few others in march and june in various places.
Here is their Avaya course catalog:
Just FYI there are a few examples of IVR/DB within the voicemail pro help. Just go to help, contents, and search for IVR.
-Austin
ACE: Implement IP Office
- Status