VMPRO assisted dialler

[technicaluser4]

I am trying to set up this scenario using VMPRO:

A user dialls in a call flow.
He is asked to dial a number.
VMPRO connects the call to the number asked with the user within the call flow.

What is the best function to use in VMPRO?

Cheers!

 

[TeleEngineer]

You can use for example the menu module to let the caller enter the number , if yoy use The $ sign the system waits for a # to end the entering.

Then you paste the enterd number by $KEY to the assisted transfer witch wil dial that number!

Clear?

 

[technicaluser4]

Hi yes...found it thanks!

 

[amriddle01]

For tidiness I usually use ? marks to the length of the internal dial plan, so if you have 200 - 299 make the menu ??? instead of $ this then means they don't need to press # to finish dialling it will dial as soon as they hit the third digit, saves time and people often forget to hit the # key

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