Hi All,
Upgraded IPO500v2 to 11.0.4.3 plus Windows VM and took the opportunity to install App Server to support VM on Virtual machine.
All looked good and no issues (so I thought) but it has come to light that no new voicemails are able to be left. I have in the short term reverted back to the Windows VM and all ok.
The issue is something to do with the app server as no problems when using the Windows VM (ie IP Office settings all ok)
Guess something to do with possible write permissons when a voicemail is being left? Has anyone else come across this. On setting up the apps sever did copy Accounts, Wavs, Name and Greetings folders over and the AutoAttendant is working and playing correct messgaes just unable to leave messages for any user.
As site works when using Windows machine I will be looking at this agin on Thursday.
Steps already taken
Checked Source code for the users - all ok
Trying to leave message in correct mailbox
Re-strated VM service on apps server
Re-Booted app server
Thanks in advance
Upgraded IPO500v2 to 11.0.4.3 plus Windows VM and took the opportunity to install App Server to support VM on Virtual machine.
All looked good and no issues (so I thought) but it has come to light that no new voicemails are able to be left. I have in the short term reverted back to the Windows VM and all ok.
The issue is something to do with the app server as no problems when using the Windows VM (ie IP Office settings all ok)
Guess something to do with possible write permissons when a voicemail is being left? Has anyone else come across this. On setting up the apps sever did copy Accounts, Wavs, Name and Greetings folders over and the AutoAttendant is working and playing correct messgaes just unable to leave messages for any user.
As site works when using Windows machine I will be looking at this agin on Thursday.
Steps already taken
Checked Source code for the users - all ok
Trying to leave message in correct mailbox
Re-strated VM service on apps server
Re-Booted app server
Thanks in advance