VMP 6.1.16

[IPOTraining]

Stumped. Downloaded 6.1.16 and attempted an upgrade. I attempted to launch the client but no go. I deleted everything and downloaded from the avaya ftp site again. Tried again and the client wouldn't launch. I have a windows 7 laptop. 6.0.44 worked fine. ???

Dennis

 

[tlpeter]

Works fine for me.
I use win7 pro.


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[derfloh]

Same to me. Works fine, too.

 

[tlpeter]

Remove vmpro and reinstall it again.


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[IPOTraining]

Will try another dump and load. Thanks.

Dennis

 

[IPOTraining]

Well...still no go. I uninstalled VMP, regedited out all VMP, Voicemail Pro, and Voicemailpro entries. Checked all user permissions and turned off the firewall. Oddly I re-installed 6.0.44 and it works. I have Windows 7 Pro. Sigh

Dennis

 

[tlpeter]

What does the even view log give for an error ?


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[IPOTraining]

Event log for VMP User is empty

Dennis

 

[tlpeter]

And the one for application?


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[IPOTraining]

Here is the application ERROR just after I reloaded VMP and attempted to launch the Client.

Faulting application name: VoicemailPro.exe, version: 6.1.16.0, time stamp: 0x4ce79460
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
Exception code: 0xe053534f
Fault offset: 0x0000b727
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13



Dennis

 

[tlpeter]

This looks like you need to do a reinstall of your OS or dig in to google


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[IPOTraining]

Ya. Looks like a 32/64 bit issue or even NetFramework. I might try installing elswhere besides Program Files (x86)

Dennis

 

[tlpeter]

The .net is a good thing to start with!!!


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[IPOTraining]

FYI...ended up doing a total backup and re-installing the OS. Three days later... VMP client and server work dandy. Phew!

Dennis