crumthwacket
Vendor
Any help on this would be appreciated: we had to upgrade our VM Pro from 2.0.16 to 2.0.17 six days ago because the service would stop for no apparent reason. This "cured" the service from stopping, however, the system would stop playing any WAV files for no apparent reason after that - although the service was still running. The only fix is to reboot. We then upgraded to 2.0.21 48 hours ago, but although the service is still running, the wav files are not playing - again. I'll be at the site in about 13 hours to reboot, but I'd like to see if anyone out there can point to the likely culprit.
My confidence in this product and Avaya diminishes daily - they fix one problem and break something else in the process - and tech support insists it's stable. I don't see how any company can sell many of these and stay profitable - our group is always back at previous sites installing patches and alleged fixes.
My confidence in this product and Avaya diminishes daily - they fix one problem and break something else in the process - and tech support insists it's stable. I don't see how any company can sell many of these and stay profitable - our group is always back at previous sites installing patches and alleged fixes.