VM PRO stopping???

[phneguy]

Hey guys,

ive run into a trouble that i cant seem to pin down???

i have a customer with a 406v2 and Voicemail Pro. both are 4.1

the problem is that the VM PRO keeps stopping?? i dont know what is making this happen?

any suggestions would be great!

 

[IPOfficeIreland]

license is the first thing, does it stop after 2 hours.

if sparatically stopping there is a bug in 4.1.18 vm. there is a new release available on support.

 

[kwing112000]

have you tried to set the recovery in the services? sometimes this will help.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[Westi]

http://www.tek-tips.com/viewthread.cfm?qid=1454926&page=4

check that out, it doesn't really solve the problem but gives you an overview as how widespread this is (119 replies). i am not sure if the 4.1.40 fixes it but it is definitely worth a shot, I will upgrade one of mine on Saturday.

Joe W.

FHandw., ACA, ACS

If you can't be good, be good at it!

 

[phneguy]

the licenses are valid. that was the first thing we checked.

i will see what the "recovery" is set to as well.

i will download the new release and see what happens.

thanks for the replys guys.