dphoneguy24
Technical User
I think it is only happening to 1 user - here it is:
Call comes in from the outside and directed to the user via auto attendant - You here "Hello" and then silence - but you are not disconnected but you never hear a beep to leave a message.
Now when you dial the user's extension internally you hear the complete personal greeting and the beep.
Even if you dial #xxx to directly go to the user's voicemail it is fine also.
I cut the user's personal greeting from the Greeetings folder so that the system greeting would become active - no problems - pasted it back in - same problem again... Strange - I will have the user re-record their greeting - hope it's not happening with any others. Seems strange though that for internal calls it works fine.
Anyone have anything like this happening?
IP406V2 R3.1 3.1.29
VM Pro R3.1.15
dphoneguy24
Call comes in from the outside and directed to the user via auto attendant - You here "Hello" and then silence - but you are not disconnected but you never hear a beep to leave a message.
Now when you dial the user's extension internally you hear the complete personal greeting and the beep.
Even if you dial #xxx to directly go to the user's voicemail it is fine also.
I cut the user's personal greeting from the Greeetings folder so that the system greeting would become active - no problems - pasted it back in - same problem again... Strange - I will have the user re-record their greeting - hope it's not happening with any others. Seems strange though that for internal calls it works fine.
Anyone have anything like this happening?
IP406V2 R3.1 3.1.29
VM Pro R3.1.15
dphoneguy24