VM Pro on Vista Business 1

[IPmonkey]

I am having a problem with VM Pro (latest 4.2 version) on a Vista Business machine.
I can't open the Voicemail Pro program within the control panel to set the SMTP mail server address.

The box did open following install when the services were first started.
Other than the above problem the voicemail, auto attendants & VM Pro client are all working.

Has anybody else had this problem & is it something Vista related that could be stopping it opening??

 

[tlpeter]

Did you reboot the machine ?
After that there are still some settings done by the install
Then you shoudl be able to do it

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[IPmonkey]

Yes I rebooted the machine.

any other suggestions?

 

[tlpeter]

Try a reinstall
I have never had that problem except when i did not reboot the machine

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[tomboy10]

try opening Task Manager, open process tab and if its running there, then stop. and try and run VMpro again

 

[cmnstr]

Turn off your Windows firewall or run the AvayaFW.bat file to open the necessary ports. This should solve the problem. This is a problem unique to Vista business.

 

[TaureanDragon]

VMPro Control panel applet is not accessible unless UAC is disabled for the user on Vista .

http://technet.microsoft.com/en-us/library/cc709691.aspx

 

[IPmonkey]

Thanks TaureanDragon,

you were right, once UAC had been disabled then the VM Pro Control Panel applet was accessible.

 

[amriddle01]

Damn you TD

ACS - IP Office Implement

"What the Crocodile Hat....was that?