VM Pro not syncing new changes.

[DanielRobertsDNS]

Hi all,

I have a client who has recently upgraded 3 sites to R10, and when we try to make changes to one of the sites VM Pro call flow it will not hold any changes. It continually uses the old call flow. New modules will not work either, but all the ones around before the upgrade work.
They are currently using a distributed Voicemail set up and 2 of sites will change fine no dramas at all.
I have checked the in-dials, forwarding and all settings related to distributed setup of voicemail. I have restarted services, rebooted IP office and also rebooted the server where the VM pro client is installed.
Any other things I have missed and should be looking at?

Regards
Dan

 

[janni78]

This is not a SCN but 3 seperate sites?

"Trying is the first step to failure..." - Homer

 

[DanielRobertsDNS]

No, there are SCN links between the 3 sites

 

[Westi]

try and taking the distributed ones offline and see if your changes will then take. Maybe there is something feeding back that is not playing nice

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter