4 system SCN. VM Pro software loaded on Windows 7 Pro machine in my office. PC shipped to out of state customer and this programming has been done remotely via LogMeIn. Built nearly 50 modules first then built numerous short codes and queues for multiple groups. Exported config about every 15 minutes. Closed out of VMPro. Came back later and half the modules were gone but all of the short codes and queues that I had built last were still there. Imported last config that I had saved and they were still gone. Tech support said they've never heard of this before. Been doing this for nearly 10 years and have never seen this. Anybody else seen this? Any ideas?