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VM Pro Messages disappear 1

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phonemom

Vendor
Dec 13, 2005
44
US
I have one box that suddenly stopped notifying the user and he could not retrieve his messages. Callers hear his greeting and leave a message, but we can't figure out where it is going. This is only on 1 box out of 10 on the system. I tried de-activating the VM on the user programming, then re-activating it. Any ideas?TX.
 
go to program files, ipoffice, vmpro, accounts and look at the folders and that user should only have 1 folder. Reboot the VM Pro PC and the IP Office
 
Also make sure that their isn't any spaces after the User Name. If their is just delete the space and merge.
 
Thank you MRLuis. It was that simple! I guess spaces do count.

 
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