I have a new VM Pro on and IPO 500V2 Release 8.1 scheduled to go into service soon. I am looking for the easiest method possible for a customer to record daily job opening updates on several different menus. The specific user is a very low-tech kind of guy.
For the design: My thought is to establish a menu with the various job types broken out. Once the caller selects Job Type A, they will listen to the information and then if they want to hear the jobs for another job type, they will press # and return to the previous menu to make another selection. Is there by chance a way to build a short code per menu for the user to record the menu greeting without using the VM Pro client?
The other recordings for the system are fairly static and will be made by one individual who will have the Manager Tool and the VM Pro Client at their desk and use their telephone to record the .wav files.
I have only had the opportunity to work with a couple of VM Pro systems so far so I am still a rookie. I would appreciate your input.
For the design: My thought is to establish a menu with the various job types broken out. Once the caller selects Job Type A, they will listen to the information and then if they want to hear the jobs for another job type, they will press # and return to the previous menu to make another selection. Is there by chance a way to build a short code per menu for the user to record the menu greeting without using the VM Pro client?
The other recordings for the system are fairly static and will be made by one individual who will have the Manager Tool and the VM Pro Client at their desk and use their telephone to record the .wav files.
I have only had the opportunity to work with a couple of VM Pro systems so far so I am still a rookie. I would appreciate your input.