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VM Pro Error: Unhandled exception has occurred in your application

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dsm600rr

IS-IT--Management
Nov 17, 2015
1,444
US
Hello all,

I am now randomly seeing this error on my VM Pro, Running R11.1.0.1.0 Build 14.

It pops up when I try and click on a Module

Thoughts?

Error_gwygc3.png


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.EndOfStreamException: Unable to read beyond the end of the stream.
at System.IO.BinaryReader.ReadByte()
at StreamUtils.ReadStringFromStream(String& sValue, BinaryReader reader, Boolean b255Max, Int32 acodepage)
at VoicemailProClient.TTokenData.LoadFromStream(BinaryReader reader)
at VoicemailProClient.TTokenDataCallback.OnAfterCreateToken(TdxCustomFlowChart Sender, TdxFcObject TokenCreated, BinaryReader reader)
at CallFlowDrawing.TdxFcObject.Load(BinaryReader reader)
at CallFlowDrawing.TdxCustomFlowChart.LoadFromStream(BinaryReader reader)
at CallFlowDrawing.TdxCustomFlowChart.LoadFromStream(Stream stream)
at VoicemailProClient.MainForm.UpdatedSubCallReturns()
at VoicemailProClient.MainForm.LoadNewChart(TreeNode ndForNode, MemoryStream stmCallFlow, Boolean warning)
at VoicemailProClient.MainForm.tvModules_AfterSelect(Object sender, TreeViewEventArgs e, Boolean warning)
at VoicemailProClient.MainForm.tvModules_AfterSelect(Object sender, TreeViewEventArgs e)
at System.Windows.Forms.TreeView.OnAfterSelect(TreeViewEventArgs e)
at System.Windows.Forms.TreeView.TvnSelected(NMTREEVIEW* nmtv)
at System.Windows.Forms.TreeView.WmNotify(Message& m)
at System.Windows.Forms.TreeView.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4470.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
VoicemailPro
Assembly Version: 11.1.100.14
Win32 Version: 11.1.0.1.0
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Voicemail%20Pro/VoicemailPro.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4488.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4488.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CallFlowDrawing
Assembly Version: 11.1.100.14
Win32 Version: 11.1.0.1.0
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Voicemail%20Pro/CallFlowDrawing.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4470.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
ControlLibrary
Assembly Version: 11.1.100.14
Win32 Version: 11.1.0.1.0
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Voicemail%20Pro/ControlLibrary.DLL
----------------------------------------
MidMarketMessageBox
Assembly Version: 1.0.0.0
Win32 Version: 11.1.0.1.0
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Voicemail%20Pro/MidMarketMessageBox.EXE
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4455.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
System.Transactions
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.




ACSS
 
What version voicemail pro client are you running on your computer? was this recently upgraded?
 
IPid10t: Client is Version: 11.1.0.1.0 Build 14 on both my desktop and laptop.

Also, both have been updated.

I am currently in the Jenne ACIS Course and asked if anyone has see this before. One gentleman mentioned a possible windows .net framework issue on the client PC.

Thoughts?

ACSS
 
Try uninstalling the application, then doing a clean install. i have seen that if you install the latest version over top of an existing install it can break other dependencies that Avaya uses.
 
Saw this when someone download VM Pro Client from Web management.. dont do that
 
So I uninstalled VM Pro Client and downloaded it from Avaya - Same issue. May just do a restore at this point.

ACSS
 
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