I am sure I have done this before but for some reason it isn't working. Not sure if something changed in newer versions of software but here is the issue:
VMPro
I have a customer that wants a AA during the day and a general mailbox at night controlled by a button. So, I created a empty hunt group 255 that answers the incoming call and I set up the group start point in VM Pro as a Leave option that redirects the call to the MAINAA module when the hunt group 255 is in service. This part works perfectly.
In the 255 group in Manager, I have set the Night service destination to 256 so if the call comes in while 255 is in Night service the call should go to mailbox 256. However, no matter what I do, the call continues to go to the AA as if 255 answers the call. I also tried to change it to out of service instead of night service to point it to 256 but the same thing happens.
Have I missed something? I haven't had to configure a system this way in quite some time but I am certain I have set it up this exact way in the past and it worked.
VMPro
I have a customer that wants a AA during the day and a general mailbox at night controlled by a button. So, I created a empty hunt group 255 that answers the incoming call and I set up the group start point in VM Pro as a Leave option that redirects the call to the MAINAA module when the hunt group 255 is in service. This part works perfectly.
In the 255 group in Manager, I have set the Night service destination to 256 so if the call comes in while 255 is in Night service the call should go to mailbox 256. However, no matter what I do, the call continues to go to the AA as if 255 answers the call. I also tried to change it to out of service instead of night service to point it to 256 but the same thing happens.
Have I missed something? I haven't had to configure a system this way in quite some time but I am certain I have set it up this exact way in the past and it worked.