VM pro 11.0.4.2 call flows are hidden 1

[Okkie26]

Gents,

Today I ran into an issue.

I installed the latest R11.0.4.2(58) version on VM Ware.

The installation and configuration of the IP Office is going well.

But I do have an issue with VM pro.

What I did:

I logged in to the VM pro server, and of course there weren't any call flows, because it's a new installation.

Then I created some call flows under the Modules.
So I created a new module (named incomming) finished the call flow completely including some conditions. I saved and made live the config.

Then I logged of the VM pro client.

Later I logged on again, downloaded the call flows, but. The module was gone.
Then I checked the conditions and they were present. So I did do a save and make live action.

Okay, weird. Let's create the call flow again....

Made the module 'incomming' again, and wtf... The complete call flow was back again. As if it was always there....


Any gents of you noticed this behaviour?

 

[CalgaryJeff]

I have seen similar issues when someone has made a change with a voicemail pro client that is older then the VM Pro.

http://www.atcomsystems.ca

ACSS,AIPS

 

[Jonjr88]

We had this issue on an older release but the process is the same on R11. Follow the solution below.

https://support.avaya.com/ext/index?page=content&id=SOLN285439

 

[Okkie26]

Tnx Jon.

Will take a look at it next week.

 

[Okkie26]

Unfortunately,

No joy here..