Vm light stays on

[technickelone]

The light is on like there is a message, but when i go into Merlin Mail the mailbox doesn't exist. Its a conf room phone and doesn't need VM. I am trying ot get rid of it. thanks

 

[coniglio]

could be that some other mailbox was set to light this phone when there's a message (may have been a typo).

 

[JJhere]

3things.

1. Check to make sure that the dn does not appear in any mailbox, do find in mer mail.

2. Make sure that no one has turned the light on my using MLK key.

3. Change cls on set to MWD.

 

[McGruff753]

Unplug the phone and plug it back in. The light will go off.

 

[DavidSigma]

If unplugging/pluging the phone won't help you have an elctronic problem on the NT8D09. For evry 2 ports there is a small hybrid handling the 150V of the waiting massage lamp. In adittion if you here some noises or cracks on the phone it is almost shure that the problem is on the card.

David from Israel

 

[fgibson]

Try outing the TN and rebuilding it. I've had that problem before and that seemed to fix it.

 

[jimeec]

Can you turn it off/on using a maint. set using the MCK and MIK keys.If so I would agree with JJHERE in saying there is another mailbox set to light that that ext.

 

[technickelone]

You guys are great, The unplugging fixed the problem, after I took CLS MWA. and the message key..thanks again