You know... here I thought I was being all brillant and everything. But you can't put a destination code in the dialing string. It would work great if you are simply wanting to hide the "second 9" and dialing straight from the phone itself.
So what's going to happen is he needs to put his lines in a pool.
TrunkType: Loop
Line type: Public (instead of public change to pool A
Dial mode: Tone
PrimeSet: None
Then assign a line pool access code:
System programming
Next until you see
Access Codes - Show
Line pool codes - Show
Line pool A: none - Change to 9.
Then go assign the pool to the mailbox outdial
Feature 983, 1020000 ok
MBOX
CHNG
Mbox: 223 for example
NEXT until you see
Outdial: None
Press CHNG
Select Line or Pool (how you want them to go out)
If you select Pool the screen will show
Pool: (enter 1 for pool A, 2 for pool B etc.)
Accept: 1.. press ok
Then go into
Feature 981 log into the mailbox
Press 8, then 8
Press admin
Ph: enter your plexar access code # 4 2 + number
(ou won't need to add the line pool code because the vmail already knows it when you assigned the pool for the outdial.)
i.e., 9#42 5551212
9 accesses the Plexar line
# specifies the next digits are special characters
4 recognizes dial tone
2 specifies the next digits are to be dialed
5551212 is the phone number dialed
(# before the phone number on regular lines would do the link thing I mentioned before)
To use the route and destination code to hide the 9 of centrex so that the customer only has to dial one 9 to get out.
To Build a Route
Services – Show
Ringing Service – Next to
Routing Service – Show
Routes – Show
Show Route: 001 – Show
Dialout: 9 or whatever your Centrex/ Plexar code is – Next
Use: pool A – Change to pool B 9we'll change it back in a minute)
DN Type: Public
To Build Destination Codes:
Routing Service – Show
Routes – Next
Dest Codes – Show
Show destcode: (enter code) - Next
DstCode: (enter code) – Show
Normal: 000 – Change to route built 001 – Show
AbsorbLength: ALL
Then go back into the Route and change it to use Pool A. For some reason the Norstar doesn't like it when you don't change it from the default pool A, build the dest code, then change it back to pool A. When you try to build the dest code it will say, "route undefined".
Then the customer will only have to dial one 9 to get outside dial tone.
Hope this all made some kinda sense.........
MRoberts