Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Virus Scan 5.0 (on 2k pro) does rollback says interrupted.
- Thread starter billwrs
- Start date
billwrs,
Have you tried uninstalling Virus Scan, including removing the directory & any registry entries before re-installing? (ALWAYS backup your registry before doing a regedit!)
Bob W
"If the only tool you have is a hammer, you will see every problem as a nail." - Abraham Maslow
Get more tools!
Have you tried uninstalling Virus Scan, including removing the directory & any registry entries before re-installing? (ALWAYS backup your registry before doing a regedit!)
Bob W
"If the only tool you have is a hammer, you will see every problem as a nail." - Abraham Maslow
Get more tools!
Guest_imported
New member
- Jan 1, 1970
- 0
- 0
- 0
I have 5.15 retail version and have 3 computers all running Win2k. It installed fine on 2 of em but it wont install on the third. Funnily enough the third is the only compthat has previously had McAfee installed on it.
I have un-installed the old version 4.0.3 retail and manually removed registry entries searching on McAfee. It gets as far as 'Preparing System for Modification' and then jumps to a finish screen saying 'The wizard was intterupted before McAfee VirusScan could be completely restored' and the only option is to Finish.
I have un-installed the old version 4.0.3 retail and manually removed registry entries searching on McAfee. It gets as far as 'Preparing System for Modification' and then jumps to a finish screen saying 'The wizard was intterupted before McAfee VirusScan could be completely restored' and the only option is to Finish.
- Thread starter
- #5
Hi everyone. I contacted mcafee and they said to uninstall and reinstall. If that doesn't work, get a new windows installer. In order to do this:
1 Go to your c:\program files\ common files folder and in there search for a folder called installshield. if you find it then delete it.
2 If that still does not help then go to the link below and download a new Windows installer and try installing then *(I think this is a 9x installer, best to search for 2000 installer)
3 Search the registry and remove all occurrences of
489F71EOD0883D1128AC000CF4563660
Note - You may find as many as 120 occurrences. They all need to be removed.
4> If you still cannot install then you should clear your c:\windows\temp folder - after temp is cleaned Then Find all files with the .msi extension and then go to properties - summary and then if you see 'Network Associates' delete it.
After you have done this you should be able to install.
1 Go to your c:\program files\ common files folder and in there search for a folder called installshield. if you find it then delete it.
2 If that still does not help then go to the link below and download a new Windows installer and try installing then *(I think this is a 9x installer, best to search for 2000 installer)
3 Search the registry and remove all occurrences of
489F71EOD0883D1128AC000CF4563660
Note - You may find as many as 120 occurrences. They all need to be removed.
4> If you still cannot install then you should clear your c:\windows\temp folder - after temp is cleaned Then Find all files with the .msi extension and then go to properties - summary and then if you see 'Network Associates' delete it.
After you have done this you should be able to install.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question