purplehazeus
Technical User
Hi,
I'm hoping someone can help me. A couple of days ago I had a virus somehow creep into my computer, and I can't seem to get rid of it. I've used a number of software and virus removal tools. to no affect. It's hard to describe what is happening. 1st off. A little before things started stalling the computer, I could use programs and the internet, but everytime I tried to use the web it would redirect every site. Now in normal startup programs and docs can be opened but they stall out. On the desktop some items are shaded. they still open(again stall out). Also can't run virus software and windows security is disabled. Access to install new virus software is denied even in admin. account.
Tried a system restore no luck.
In safe mode with networking I can run most programs and antivirus/malware/spyware software. While it has found some malware and trojans and gotten rid of it; it hasn't found whatever is causing the problem. Also a side note, desktop items are still shaded. On the internet there is no redirect in safemode. I just don't know what to do. I've heard of a recycler virus, but that there are many. There are some files on each of my drives(3) that say recyler and sys info. That cannot be thrown out. even with unlocker. They remove and then come back.
Software I have run: kaspersky, avg free, iobit security, pctools spyware docter, spybot search and destroy, malwarebytes, smartvirus remover. I aslo have hijack this installed but I don't know what to look for.
I would say I have a pretty good grasp on computers so I can do more advanced things but I can't figure this out.
please help.
my system is a custom build. windows xp pro version 2002
service pack 3
intel core2 duo
e4500 @ 2.20 ghz
3gb ram
biostar tp43d2-a7
I'm hoping someone can help me. A couple of days ago I had a virus somehow creep into my computer, and I can't seem to get rid of it. I've used a number of software and virus removal tools. to no affect. It's hard to describe what is happening. 1st off. A little before things started stalling the computer, I could use programs and the internet, but everytime I tried to use the web it would redirect every site. Now in normal startup programs and docs can be opened but they stall out. On the desktop some items are shaded. they still open(again stall out). Also can't run virus software and windows security is disabled. Access to install new virus software is denied even in admin. account.
Tried a system restore no luck.
In safe mode with networking I can run most programs and antivirus/malware/spyware software. While it has found some malware and trojans and gotten rid of it; it hasn't found whatever is causing the problem. Also a side note, desktop items are still shaded. On the internet there is no redirect in safemode. I just don't know what to do. I've heard of a recycler virus, but that there are many. There are some files on each of my drives(3) that say recyler and sys info. That cannot be thrown out. even with unlocker. They remove and then come back.
Software I have run: kaspersky, avg free, iobit security, pctools spyware docter, spybot search and destroy, malwarebytes, smartvirus remover. I aslo have hijack this installed but I don't know what to look for.
I would say I have a pretty good grasp on computers so I can do more advanced things but I can't figure this out.
please help.
my system is a custom build. windows xp pro version 2002
service pack 3
intel core2 duo
e4500 @ 2.20 ghz
3gb ram
biostar tp43d2-a7