Virus Infections

[Misadventure]

Hi all,

We are experiencing quite an odd problem at the moment.

We have a Realtime scan activated on our servers and clients which is set to clean as the first action and quarantine as the second....

We are noticing an increasing number of instances where the infected file is actually left alone...

Why is this, and is there a way to get around it as it is causing me a huge headache!

Thanks,

Carl

 

[AVChap]

Which virus? Which version of NAV? What's the definition date installed?

AVChap

 

[Misadventure]

Sorry!

NAV CE 7.6
Virus definitions: 9/30/2002 rev.9
Viruses (!):

Backdoor.Autoupder
Digispid.B.Worm
JS.Seeker
PWSteal.Cain
PWSteal.Trojan
Swporta.Trojan
Trojan.VirtualRoot
VBS.Folder
VBS.LoveLetter.AS
VBS.LoveLetter.Var
VBS.Seeker.Family
W32.Blebla.B.Worm
W32.Frethem.F@mm
W32.Goner.A@mm
W32.Higuy@mm
W32.Klez.H@mm
W32.MyLife.B@mm
W32.Nimda.E@mm (dr)
W32.Nimda.enc
W32.Sircam.Worm@mm
W32.Yaha.F@mm
W95.Hybris.Plugin
WScript.KakWorm
WScript.KakWorm.dr

 

[AVChap]

Are these viruses that passed through? If so, you need to talk to Symantec's Tech Support. You should be able to contact them via the web site (i.e. support phone #), as long as you have a valid support license with them.

AVChap

 

[subroadmin]

I believe I am having a similiar problem. When I view the virus history for a client PC, it will show that viuses were just left alone even though the actions are set to be clean/quarintine. Was this issue ever resolved? I'm using NAV 7.6CE.