(VIRTUAL) MCD 4.2 SP1 - Second Dial Tone NOT working

[danramirez]

Guys,

I recently installed Virtual MCD 4.2 SP1 (10.2.1.13) for testing/demo in our office.

Second Dial Tone is not working. After enabling "Second Dial Tone" on ARS Leading Digits and comminting changes, the system responds with "Record Changed Successfully". However, it still says NO under second dial tone.

Is this because vMCD hasn't got TDM resources (which I doubt), or is this a Bug??

I contacted a collegue who's also testing vMCD 4.2 (No service pack) and the same thing happened when trying to commit changes for enabling second dial tone.

Any comments on this??

Regards,

Daniel

 

[thewolfman]

The only time that i have seen this and not on a virtual machine, is when in the ARS digits dialled you have 0 as the only route with unknown to follow i.e. a blanket all allowed ARS. As soon as we added proper ARS we could add the secondary dial tone.

 

[LoopyLou]

I would surmiss you are correct, with out any telecom recources in the vMCD, it might not be able to product tones.Most tones are produced locally at the sets from what I understand.

Interesting.... don't have my vMCD working at this point to test.

The single biggest problem with communications is the illusion that it has taken place.

 

[danramirez]

LoopyLou,

Yep! I agree with you, second dial tone is a fake tone produced locally at the IP set.

Whenever you have you vMCD up running give it a try to the second dial tone and comment please.

Regards, thanks again,

Daniel

PD: Very cool and easy to set up the VMware and vMCD. Thanks for your advice while preparing the set up.

 

[kwbMitel]

@danramirez: I echo thewolfman. In your dialed digits, do you have more than 1 defined string after the defined leading digits?

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What's most important is that you realise ... There is no spoon.

 

[danramirez]

kwbMitel,

Nop, I din't have any string defined after my leading digit.

I just entered another digit after my leading one and it know lets me enable my "Second dial tone".

Thanks for that!! Regards,

Daniel