I work for a mid size hospital (300 bed) & we are currently shopping around for a Virtual console application to replace our existing cinder block 302 consoles. We currently have a Avaya CM PBX (not sure of the release, fully upgraded in 2012, sorry, I'm an Avaya rookie)) We are looking at SPOK products but they are quite spendy. We are also looking at One X attendant, which is a fraction of the price of the SPOK product, but definitely less functionality. Are there any other vendors out there offering this type of application that works well with the Avaya as well as other healthcare related applications? Any information is appreciated. Thank you.