Viewing ActiveX Control

[finny]

Hi All,

I have built an application using an ActiveX Component and am experiencing an issue with one of my users. Everyone else is working fine, but this client cannot see the ActiveX on 2 of the web pages that use it. The activeX is used on 5 pages total and it works fine on three of them.

This app is being used in IE 5.5

On the two pages that aren't working properly, the page is shifted to the right and the buttons are available and the ActiveX code loads fine, but for some reason the ActiveX component will not load onto the screen.

This is version 2 of the app and in version 1, which used html code instead of the activeX component, the entire page was viewable, but also shifted to the right.

If anyone has seen this before or has an idea as to what it might be, I would greatly appreciate any input.

Thx in advance...finny

 

[ctarr]

What OS's are running IE 5.5. What else is happening on these two pages?

I'm sure you've done it but make sure all of the latest patches are installed. Unfortunately, MS will not be making any updates to IE 5.5, only security patches. They are slowing discontinuing this version. It might be wise to updgrade to 6.

 

[finny]

ctarr,
thx for the reply. I am running W2k. I just got it resolved. Would you believe it was the view-text size attribute that was causing the problem! My user had it set to small. I changed it to medium and it fixed both problems, the shifting and the control not appearing. The weirdest things.

Thx...finny

 

[ctarr]

glad to hear it works. That's really weird that the view-text size was causing the problems.