View time when a user opened a particular email

[medfordjared]

Hi,

Is there a way to view what time an Exchange user initially opened a message in their inbox?

Thanks.

 

[58sniper]

No, because a message can be viewed without it being considered "read".

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[Zelandakh]

What is the reasoning behind asking the question? Proactive or reactive?

 

[medfordjared]

It's reactive. "Hey! Can you tell me when so-and-so opened an email?"

I've come across some info that leads me to believe that I would have had to have some logging turned on.

 

[Zelandakh]

Yes, you can't check now when an email was opened a while ago but you can put things in place to be able to check from now on.

 

[medfordjared]

That could be useful for future reference. Do you know what those things would be?

 

[Zelandakh]

Individual basis - read receipts

 

[medfordjared]

I was looking for something more on the system level for auditing purposes that can be retrieved through Exchange Management SHell.

Anyone?

 

[58sniper]

AFAIK, there is nothing on a message, other than read/unread status, that shows when a message was opened. And, since read/unread is unreliable, I don't think you're going to have much luck.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/