Video card driver problem 1

[cawking]

I reformated my harddrive on my AMD Athlon 600 and now whenever I install my drivers for my Matrox G400 video card I get the following error when I try and shut down the computer.

A fatal exception OE has occurred at 0028:C00082CD in VXDVMM (01)+ 000072CD. The current application will be terminated.

I have tried uninstalling the drivers and downloading the updated ones from the Matrox website but still as soon as I install the drivers I cannot shut down the computer anymore.

 

[TekTippy4U]

try booting into safe mode and uninstalling all associated drivers/software in Control Panel > Add/Remove Programs...then go into device manager and remove the adapter from display adapters......reboot into BIOS and "Reset" ESCD.....reboot and if the HArdware wizard wields it's head, point it to the .inf for your drivers. If not (rare)..install through device mangler > display adapters > properties > drivers > update driver.
Make sure when in BIOS that all "onboard video" is disabled and that the correct Primary Video Adapter is chosen (PCI or AGP)

TT4U

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[cawking]

Thanks for the help but it still is not working.

 

[TekTippy4U]

Well
according to some things I'm reading you need to install your Mobo chipset drivers first (before Video drivers, or Any for that matter - Mobo Chipset drivers NEED to be installed Directly after OS is), and possibly the;
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"The Matrox 5.30 TurboGL driver provides Intel Pentium III and AMD Athlon system users with impressive performance increases over the previous driver release1"
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as is said here;

http://www.active-hardware.com/english/reviews/video/g400-2.htm

Other than that I'd say Upgrade your DirectX

http://www.microsoft.com/windows/directx/default.aspx?url=/windows/directx/downloads/default.htm

and don't try to use a driver "meant' for Win2K and XP

TT4U

Notification:
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[cawking]

Thanks alot updating updating the chipset drivers seemed to do the trick. Everything seems to be working good except for that it does not wake up after it goes on standby. Does anyone have any ideas why that would be.

 

[TekTippy4U]

Yeh;
Older Power Managment (APM) is finnicky that way..

If you go into Device Manager and find System Devices >>
APM Advanced Power Management Support
- if using this , check the Properties > Settings and that both boxes are unchecked.

or if
ACPI Advanced Configuration Power Interface
is listed, then there's other things 'maybe' to set, in the BIOS.

If it was working before these upgrades, I'd suspect either a Startup program, an Internet Connection, a USB Connected Device, the newer mobo chipset and video card drivers have a small bug.

Start >> Run MSCONFIG and look in the Startup tab for Newer entries since upgrading...one t-shooting procedure is to uncheck one at a time (reboot after each), and see if the prob goes away.
You could start by unchecking ALL,.... EXCEPT ScanRegistry...then if it works - add a tick to SysTray.exe on next boot, and add one at a time, until it fails to work properly.
If it fails, even with just ScanRegistry ticked then tick them all and reboot as the issue isn't there.
In MSCONFIG >> General tab >> Advanced ..what is ticked here, if any.???

Check your Screen Saver settings (set it to "None" for now)

Did you go through your possible New Video Control Panel ...
accessible thru Control Panel usually and.or Display Properties and look for a setting that may tell it to stay in Standby mode?
and also in Display Properties is your Adapter Tab setting set to Optimal Refresh Rate?

Check all the documentation that came with the Mobo drivers and Video drivers concerning this.
You may want to visit the Faq section here...
here's just one on ACPI, faq615-2854 but I must say, since it got it working pretty good now...why not leave it alone and enjoy for awhile

TT4U

Notification:
These are just my thoughts....and should be carefully measured against other opinions.
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[cawking]

I have the ACPI Advanced Configuration Power Interface. I tried everything but your last suggestion or aleast I think I tried them right.

I did not explain very well what was happening. So I will explain alittle more. When I hit a key on the keyboard when I am on standby. I can hear the harddrive starting up but the screen does not wake up and the keyboard just stops working.

 

[cawking]

Sorry now I found out I have another problem. Now when I shutdown my computer it just restarts. I think I set everything I tryed back to default so I do not know why it would be doing that now.

 

[TekTippy4U]

You should be able to just Move the Mouse to come out of standby....maybe the Keypresses are locking the machine.

Try one more thing for now...outlined here

http://www.windows-help.net/windows98/troub-51.shtml

under the "IRQ steering" section first "not" the IRQ Steering and Device Enumeration section.

It may be as simple as Clearing the "ESCD" in the BIOS again, since you've installed Chipset drivers and Video drivers again, but maybe without setting this to RESET this time, so that the IRQs are assigned properly.

In Device Manager in "View by Connection"...all the devices (except maybe Network Adapters) should be Under the tree of ACPI

as this issue can tend to go on a long time without resolve, because of the many places in which the problem may lie....let me suggest to Start a New Thread "with an Appropriate title" on this issue , so as to Notify/ call attention to all other forum attendees/members of the issue.
Put a shrtcut in new thread pointing to this one, and sasy "things I have tried already" are here and type;
Thread-6-1-5-8-4-6-7-0-4 and remove all the hypens, EXCEPT the one between 5 and 8

TT4U

Notification:
These are just my thoughts....and should be carefully measured against other opinions.
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[TekTippy4U]

BTW...you must've posted before I did....while I was writing.....so what I wrote may or may not apply now.

Constant restarting could be a mandatory "Shutdown Supplement for Win98SE" issue or even a Virus too...
or just wring configuration changes you've made.

Scan for Virus first with Up to Date definitions.....do an Online scan if necessary..there are tons of free ones

http://housecall.trendmicro.com

and

http://www.pandasoftware.com/activescan

to name a couple..


TT4U

Notification:
These are just my thoughts....and should be carefully measured against other opinions.
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